Goodbye Australia?
Archive: Online bookselling
We’ve had several shipments to Australia lost in the last couple of months. We’re thinking about refusing to sell books to Australians unless they are willing to pay for airmail or global priority mail.
Seems a little harsh but for us sending books to Australia has become something we lose money at.
2 · Posted by: Richard on January 12, 2004 06:05 AM
It was a bit of surprise to find this here.
I think we are going to force people to use Global Priority or refuse to sell them the book.
Glad your book arrived.
3 · Posted by: stacy on April 1, 2004 07:30 AM
ATTN..
I am interested in buying some items from your firm,
and i will want this to be ship directly to my clients in
NIGERIA,my name is MRS STACY BROWN and i reside in CANADA.
try to send me a quick quote immediately so i can proceed
on my order and note that my means of payments will be
through my CREDIT CARD..Thanks and have a nice day,i will
be expecting your urgent reply..
BEST REGARDS
Stacy.B.
4 · Posted by: Anne on April 18, 2004 04:58 AM
It's interesting, the problem seems to be in the US to Down Here (Australia, NZ) leg, rather than vice versa. We can send things to the US by economy/cheap rate and have them arrive in between 7 and 20 days. I've just received a parcel from a friend in the US that took three months to get here.
My theory is that USPS uses sea turtles for economy shipping. You may want to suggest that look into up-dating their economy shipping metho (maybe little outboard motors for the turtles?).
Or then again, given the size, inertia and ineptitude of the USPS, perhaps not.
5 · Posted by: Richard on April 19, 2004 05:50 PM
Packages arrive in Taiwan and Japan quickly and without hassle. I suspect the problem with Australia is that they aren't a major trading partner so there isn't such a ready means of direct carriage by boat.
6 · Posted by: francesca on April 23, 2004 09:56 PM
We have NEVER had anything lost in the mail. I can't believe the USPS. They mess up packages, even have run over some (truck tire prints), but they do get through for us. Even surface mail to Australia gets through = after 8 or 9 weeks. Now Indonesia! We don't get paid and have stopped accepting Indonesian/Nigerian orders!
7 · Posted by: Richard on April 24, 2004 03:34 PM
We didn't for a long time but actually lost money dealing with Australia for a couple of months. I have no idea how much the USPS may be to blame. I imagine the problems occur after the packages have left the US.
Feel free to share your feelings about Goodbye Australia?. Please stick to the theme of the entry. Disagreement is fine. Homophobia, racism, and kindred expressions of hatred will be deleted.
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My thanks,
Richard
1 · Posted by: Rob on January 8, 2004 10:39 PM
Great news, I received my book on Culloden today!!! Just rushed home to tell you. Thank you for sugesting you would replace it or refund the money. Thankfully you don't have to.
Please don't refuse sales to Australia. Just realise that they come by canoe and take about 2 to 3 months by 2nd class mail, longer by sea mail.
By all means STRONGLY suggest the extra cost of 1st class is worth it!!!
And let the buyer know how long it REALLY takes. But don't cut us off from your great service!
Thank you for the book, now to read it!
Rob.